Privacy Policy & Cookie Policy

Privacy Policy – Punjab Rice UK

Last Updated: 11/01/2026

Punjab Rice UK ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide:
Name
Email address
Phone number
Business name
Enquiry details submitted through our contact forms
Documents you voluntarily share during business communication

b) Automatically Collected Data:
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages viewed
Time spent on site
Referral sources

This data may be collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:
Respond to enquiries and provide customer support
Process business requests and quotations
Improve our website and services
Maintain internal records
Comply with legal or regulatory obligations
Communicate updates, where consent has been given

We do not sell your personal information to any third party.

3. Sharing Your Information

We may share your information with:

Service providers (e.g., website hosting, email providers)
Logistics companies for processing export orders (where applicable)
Regulatory bodies if legally required
Business partners only with your consent

All third parties are required to maintain confidentiality and data protection standards.

4. Data Storage & Security

We implement appropriate technical and organisational measures to safeguard your data, including:
Secure transmission where supported
Secure server storage
Restricted staff access

5. Your Rights (UK GDPR)

You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to certain processing activities
Request data transfer (data portability)

To exercise any rights, email us at: hello@punjabrice.co.uk

6. Data Retention

We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Comply with legal, accounting, or reporting obligations

7. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For questions about this policy, contact:
Punjab Rice UK
Email: hello@punjabrice.co.uk
Address: 38 Freer Street, Walsall, WS1 1QF, United Kingdom

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Cookie Policy – Punjab Rice UK

Last Updated: 11/01/2026

Our website uses cookies to improve user experience and analyse website traffic.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help us:
Understand how visitors use our site
Save your preferences
Improve website performance

2. Types of Cookies We Use

a) Essential Cookies:
Required for the website to function (e.g., security, navigation).

b) Analytics Cookies:
Used to understand website traffic (for example, via analytics tools if enabled).

c) Preference Cookies:
Remember language and location preferences (if used).

3. Managing Cookies

You can manage or disable cookies through your browser settings (Chrome, Safari, Firefox, Edge).
However, disabling essential cookies may affect website functionality.

4. Third-Party Cookies

Some cookies may be placed by third-party services such as analytics or social media widgets (Instagram, Facebook, TikTok, LinkedIn). These services have their own privacy policies.

5. Updates to This Policy

We may update our Cookie Policy from time to time. Any changes will be posted on this page.